We ship through luxury logistics services and all our shipments are insured. As soon as your order is dispatched, our team will reach out to you through WhatsApp and/or email to update you with the tracking link of the shipment. In the case of any shipping-related query, you can get in touch with us at jivebysymetree@gmail.com or WhatsApp. We will gladly assist you.
Please inform us within 3 days / 72 hours of receipt of the order. You must email at jivebysymetree@gmail.com or WhatsApp on 7726009884 with live images of the product with original packaging and a genuine reason for exchange.
